Road to 1 Million!
We’ve set the goal to reach 1 Million Positive Impacts this financial year. Every time you do business with us, you are helping us impact the lives of thousands of people in need. Our partnership with Buy 1 Give 1 (B1G1) enables us to make high impact donations to worthy causes on your behalf at no extra cost to you.
We’re a team
Our solicitors specialise in different areas, working closely as a team to ensure we meet your needs effectively. So depending on your matter, you will probably meet a few of us over time – in order that we have the right specialist working on the right matters with you. If you want to see a bit of information about our specialty areas, check out our website.
We absolutely value price transparency. So wherever possible we will provide estimates before we start work. But sometimes it’s difficult to estimate the cost from the outset, so we always use a time recording system. You choose how often you get updates on timespend, e.g. fortnightly, weekly, or daily if you like getting lots of reports!
As a default, we invoice at the end of the month, but are more than happy to accommodate alternate arrangements as you need them, just hit reply to talk to us about this.
Our costs agreement sets out our hourly rates (including discounted hourly rates for retainer clients) and full billing details– check out this link for full details.
We are constantly looking for ways to keep at the forefront of innovation in commercial law and in our dealings with you, our clients. In order to do that we are constantly developing and refining our systems and approaches. So if you ever have any ideas that you would like to share with us – please let us know. Your feedback and ideas are extremely important to us, and we always welcome with open arms any suggestions or feedback that you might have.
As an example of one of our innovative approaches to providing free information about law, we’re one of the only commercial law firms in Australia that have a podcast, where we share our legal tips, tricks and expertise. Indeed we have not 1, but 2 of them! We’ll periodically send you information about the podcasts most relevant to you – but please tell us if you don’t want to receive information about them anymore, and we will remove you from that list (or alternatively you can hit “unsubscribe” at any time).
We also provide fixed fee monthly retainer arrangements. Our retainer clients enjoy discounted rates, as well as the benefit of an on-call legal team that partners with their business. If you are interested in a retainer arrangement – click here to organise a time to speak to our team about how we can make a retainer work for you.
We really care about ensuring that you’re truly satisfied. So if at any point you’re not happy about anything, or if you ARE really happy about something, we invite you to contact Joanna Oakey, our Managing Director and Chief Client Satisfaction Officer personally, because we want to know about your experience.
You will also from time to time receive very short customer satisfaction surveys from us. Your responses to these are extremely important to us to enable us to continue to refine and develop our approaches. I know, I know, we get surveys all the time too – but we would deeply appreciate the 2 minutes it might take you to fill out ours – and promise to be forever grateful!!
Everything we have asked for has been delivered promptly and in a professional manner. Very easy to brief and get responses.
David Tresidder (Final Sway Pty Ltd)
Aspect Legal are an extension of the Supply Clusters businesses. Your commercial and practical approach to the law is refreshing and we just want you to know that your work has supported our 30%+ growth year on year!
Oliver Lazarevic (Supply Clusters)
Personalised service that was efficient and provided an affordable solution.
Gina Bell (Extraordinary You)
We have dealt with a number of people in the Aspect team over some years and have found them to be responsive, knowledgeable and pragmatic. That’s what I look for in legal support.
Owen Firth (Gradability Pty Ltd)
Overall I high value Joanna’s expertise and professionalism. She is friendly, listens and has been my solicitor for many years because of this.
Dr Kurt Dean (Dental Serenity)
Personal, friendly, professional and helpful advice delivered at a great price. Thank You!
Dan Abdelnoor (The Online Dog Trainer)
AMAZING! The team are impressively professional, equally caring and always seek to understand our orientation and concerns. As a small business owner who sometimes does the crazy 80 hours per week, I sense that Aspect are there for me and understand this – always delivering on time and understanding when I need a day or two to turn things around. I would recommend Aspect to all of my clients and friends!
Paula Drayton (Resource Advisory)
Caring and dedicated team. Great communication skills and nothing is too much bother
Carl Burroughs (IDM Australia)
Having known Joanna for years, my experience with Aspect has been personal , efficient and timely.
Andrew Cassin (Acquisiti)
I had been putting off having our design services terms written, trademarking our logo, writing our contractor terms, etc, Then I discovered Aspect Legal. They took care of all our business legal stuff and made the process so easy. They even helped me negotiate with a client that wanted a refund, which resulted in a very happy client that we’re still designing for today. I highly recommend Aspect Legal. They are not your usual legal firm. They ROCK!
Greg Merrilees (Studio 1 Design)
Grace was amazing. She explained everything so clearly and succinctly and it was always a pleasure to deal with her.
Grace always provides expert advice which isnt overcomplicated and confirms expenses in advance so I can budget costs into my expenses without any surprises.
Vic Gigliotti (Muscle Republic)
Amazing and Attentive and supportive pretty much sum the experience up. …everything is professionally handled and in a friendly manner.
Just an amazing team of people lead by an amazing CEO in Joanna
Les Stock (Stock Enterprises Pty Ltd)
“Thank you very much for all your precious help and your support this year. Your smart advices have really made a difference in our business.”
Manager, Pharmaceutical company
“I’m not a legal person, but things were made clear and easy for me to understand.”
Director, Digital Agency
“Aspect Legal’s work on our matter was exceptionally clear, concise and professional. Our matter was resolved because of their work. Communication was prompt and highly proactive.”
Managing Director, Recruitment Agency
“I have been impressed with the response times and willingness to assist.”
CEO, Recruitment Industry
“Thanks again for your time this morning. As well as resolving the current situation, there are clearly several other things for us to sort out, so thanks for alerting me to that.”
Director and Owner, SME in growth phase
“Responded to my enquiry very quickly. Excellent at understanding my issue. Very pleasant to deal with.”
“Thanks for the rapid turnaround and great service you always provide”
Manager, International Corporate Pharmaceutical
“It was a good 6 months working with staff at Aspect Legal and I couldn’t say a bad word about their work. They bent over backwards to help in everyway they could and have helped to pave the footpath to achieving my dream”
“We are very satisfied with our work with Aspect Legal. Joanna Oakey is professional and understands business. Her team achieved the required result and exceed in service.”
National Manager, Sharp Corporation Australia
“Thank you for the terrific work on the legal documentation; it really helps us. Thanks again for the time, focus and support you are providing to our business.”
Director and Investor, SME Venture Capitalist
“I sought legal advice on a complex corporate agreement and found Aspect Legal to be very professional, friendly and a pleasure to deal with”
“Thank you so much for your help, also for keeping cost down for us, we really appreciate how well you have handled this matter”
Owners, Real Estate Agency
“We thank you for your patience, quick action and professionalism”
Owners, Distribution and Retail Business
“Thank you for presenting your documentation yesterday. We really appreciate all the hard work that you have put into this given the tight timeframes we have been working to. They are bound to help us get the investment we need and the structures in place to allow [our] business to take off.”
Director and Shareholder, SME in growth phase manufacturing and import
“This approach has given me some of the advantages of large businesses expert advice without the associated cost”
“Our many thanks from all at Supply Clusters for your very well constructed and incisive presentation. This area of business, which for so long has not been at the forefront within purchasing, certainly generated a lot of discussion over the two days following your presentation.”
Supply Clusters of Australia
“We were very satisfied with Aspect Legal’ s services since our initial contact with the company . They were quick and attentive to detail. We have also found that the team really took an effort in understanding what was required for the project (which was delivered within the pre-determined timeframe). In sum, we are extremely satisfied with the experience and would highly recommend their services to other businesses”
Professional Services Business
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