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Talking Law Episode 120 Full Transcript

April 20, 2021

TL 120 Joanna and Paolo Lencioni
Podcast Title: Common issues when going into business with someone else in the veterinary industry
Guest Speaker: Paolo Lencioni

It’s just a nice smooth process and there’s a lot of communication which as a business broker is really critical. Aspect Legal is very good at just being available and communicating.
– David Ferraz (Business Broker)

What I love about working with Aspect is that we’re able to approach Aspect at times when things are stalled or when things are actually, you know, perhaps about to collapse, we can get to the root of the problem and we can speak to each other in plain English. And it really, really helps the deal.
– Matt (Referral Partner)

Excellent personal & well-coordinated service, proactive advice & on-time delivery. A pleasure to deal with.
– Andrew (Client)

We would strongly recommend Aspect Legal for their promptness, attention to detail and understanding of commercial realities is outstanding. We could not have had any better legal advice in all aspects of the process, we were delighted to have been associated with Joanna and her team.
– Steve & Diane (Clients)

Everything we have asked for has been delivered promptly and in a professional manner. Very easy to brief and get responses.

David Tresidder (Final Sway Pty Ltd)

Aspect Legal are an extension of the Supply Clusters businesses. Your commercial and practical approach to the law is refreshing and we just want you to know that your work has supported our 30%+ growth year on year!

Oliver Lazarevic (Supply Clusters)

Personalised service that was efficient and provided an affordable solution.

Gina Bell (Extraordinary You)

We have dealt with a number of people in the Aspect team over some years and have found them to be responsive, knowledgeable and pragmatic. That’s what I look for in legal support.

Owen Firth (Gradability Pty Ltd)

helpful, courteous, on time

Tim Templeman (Tim Templeman Consulting)

Awesomeness occurred

Christopher Shannon (The Herectic on Hill)

Thorough, thoughtful, detailed

Rachael Oakes-Ash

Overall I high value Joanna’s expertise and professionalism. She is friendly, listens and has been my solicitor for many years because of this.

Dr Kurt Dean (Dental Serenity)

Personal, friendly, professional and helpful advice delivered at a great price. Thank You!

Dan Abdelnoor (The Online Dog Trainer)

AMAZING! The team are impressively professional, equally caring and always seek to understand our orientation and concerns. As a small business owner who sometimes does the crazy 80 hours per week, I sense that Aspect are there for me and understand this – always delivering on time and understanding when I need a day or two to turn things around. I would recommend Aspect to all of my clients and friends!

Paula Drayton (Resource Advisory)

Caring and dedicated team. Great communication skills and nothing is too much bother

Carl Burroughs (IDM Australia)

Having known Joanna for years, my experience with Aspect has been personal , efficient and timely.

Andrew Cassin (Acquisiti)

Attentive to our project and aligning resources quickly given the short time-frames of completion dates.

Mark Evans

Grace was amazing. She explained everything so clearly and succinctly and it was always a pleasure to deal with her.

Melina Sehr
Cookie Box

Excellent personal & well coordinated service, pro active advice & on time delivery. A pleasure to deal with.

Andrew Toumazis

Amazing and Attentive and supportive pretty much sum the experience up. …everything is professionally handled and in a friendly manner.
Just an amazing team of people lead by an amazing CEO in Joanna

Les Stock (Stock Enterprises Pty Ltd)

Across the board everything is clearer, which is good, I will have more confidence when dealing with contracts…I might sound like a lawyer now..!

Kathy H

The indemnities was really good. It all makes more sense now, and working through the tasks was really good.

Daniel S

The course was great. The presenter was terrific. Sad as it may sound, I never enjoyed myself more at a course.

Nicholas T

I would recommend this to sales people who negotiate contracts with customers; very interesting and practical

Mary M

The facilitator, Joanna, was excellent.

Shane W

Well presented, informative and interactive. [It] was a great general refresh, and I gained specific improvement of knowledge around LD’s and indemnities.

Mark P

Well presented, great material; would recommend to individuals dealing with contracts as the course content is relevant and beneficial

Steve S

Joanna knows her stuff and is awesome! Pragmatic + down to earth. Great notes too.

Natalie P

It is well set out [with] good take away reference material that I can go back to as required. I really liked the ability to ask questions and seek clarification.

Anonymouse Attendee

It gave me an overview of what to look for: what to prevent; risk in general, and what to look out for when dealing with my suppliers.

Charles T.

What I liked best is the interactive nature of the course and Joanna’s excellent manner. Consequential losses and liquidated damages are clearer now.

Hannah B.

I would recommend these seminars because they are interactive and useful. I learnt about new legislation and useful provisions to add to contracts.

Anonymous Attendee

“Thank you very much for all your precious help and your support this year. Your smart advices have really made a difference in our business.”

Manager, Pharmaceutical company

“I’m not a legal person, but things were made clear and easy for me to understand.”

Director, Digital Agency

“Aspect Legal’s work on our matter was exceptionally clear, concise and professional. Our matter was resolved because of their work. Communication was prompt and highly proactive.”

Managing Director, Recruitment Agency

“I have been impressed with the response times and willingness to assist.”

CEO, Recruitment Industry

“Thanks again for your time this morning. As well as resolving the current situation, there are clearly several other things for us to sort out, so thanks for alerting me to that.”

Director and Owner, SME in growth phase

“Responded to my enquiry very quickly. Excellent at understanding my issue. Very pleasant to deal with.”

Online Retail

“Thanks for the rapid turnaround and great service you always provide”

Manager, International Corporate Pharmaceutical

“It was a good 6 months working with staff at Aspect Legal and I couldn’t say a bad word about their work. They bent over backwards to help in everyway they could and have helped to pave the footpath to achieving my dream”

Owner, SME

“We are very satisfied with our work with Aspect Legal. Joanna Oakey is professional and understands business. Her team achieved the required result and exceed in service.”

National Manager, Sharp Corporation Australia

“Thank you for the terrific work on the legal documentation; it really helps us. Thanks again for the time, focus and support you are providing to our business.”

Director and Investor, SME Venture Capitalist

“I sought legal advice on a complex corporate agreement and found Aspect Legal to be very professional, friendly and a pleasure to deal with”

Financial Services

“Thank you so much for your help, also for keeping cost down for us, we really appreciate how well you have handled this matter”

Owners, Real Estate Agency

“We thank you for your patience, quick action and professionalism”

Owners, Distribution and Retail Business

“Thank you for presenting your documentation yesterday. We really appreciate all the hard work that you have put into this given the tight timeframes we have been working to. They are bound to help us get the investment we need and the structures in place to allow [our] business to take off.”

Director and Shareholder, SME in growth phase manufacturing and import

“This approach has given me some of the advantages of large businesses expert advice without the associated cost”

Owner, SME

“Our many thanks from all at Supply Clusters for your very well constructed and incisive presentation. This area of business, which for so long has not been at the forefront within purchasing, certainly generated a lot of discussion over the two days following your presentation.”

Supply Clusters of Australia

“We were very satisfied with Aspect Legal’ s services since our initial contact with the company . They were quick and attentive to detail. We have also found that the team really took an effort in understanding what was required for the project (which was delivered within the pre-determined timeframe). In sum, we are extremely satisfied with the experience and would highly recommend their services to other businesses”

Professional Services Business

“We greatly appreciate everything you have done for us over the last couple of years and it has not been lost on me how generous you have all been.”

Software and Technology Development

“You guys are the best”

Aerial photography and development

“Thank you for all the help you’ve given me. More success to your company!”

Property Services

“My experience in employing Aspect Legal to prepare my business purchase agreement was great. Your staff are very professional and my documents were delivered in a timely manner. I also appreciated the information package which was sent afterwards. It provided me with some really helpful information about my expectations, some Plain English legal advice and the other types of services you can offer. As a business owner, this also demonstrates to me your preparedness to provide a high level of service. I also appreciated the birthday card. :-)”

Professional Services Business

“Thanks for all your fantastic assistance in this matter, you handled it very expertly. I look forward to staying in touch and using your services on an ongoing basis”

Recruitment Industry

“The team at Aspect Legal bent over backwards to help in everyway they could and have helped to pave the footpath to achieving my dream.”

Childcare Industry

“I have been working with Aspect Legal for 3 years on both internal and client projects. They are an amazing team of efficiency and professionalism while being real and incredibly approachable. One of the largest benefits I have found is having the confidence to forward my clients on directly to the firm without having any hesitation that they will be looked after to the high standard they are used to receiving while working with our business. I could not recommend them more highly!”
Marketing and Design Agency

“Dealing with you was an absolute pleasure for me and I found you to be very down to earth, a good listener and a good explainer. I felt you genuinely had my best interest at heart and I know I was represented by the best. I have absolutely no hesitation in recommending your services to others”

Recruitment Industry

We were recommended Aspect Legal as a good fit for us through Peter George at Xcllusive Business Brokers & we have had a very positive experience during the Sale of our Business & would not hesitate in using them on our next projects or passing their details on to our friends & family. A very big thanks to the Team at Aspect Legal. Joanna’s Podcasts reaffirmed their professionalism.

John & Roger Durst

The team are excellent! Easy to deal with, knowledgeable and so efficient!

Belinda Grundy (BG Property Services)

Joanna and her team were extremely professional in all their dealings with us on the sale of our business. We would strongly recommend Aspect Legal for their promptness, attention to detail and understanding commercial realities is outstanding. We could not have had any better legal advice in all aspects of the process, we were delighted to have been associated with Joanna and her team.

Steve & Dianne Berg